Dear Client,
We are contacting you regarding a critical situation that requires your immediate attention.
Our monitoring system has detected that the NVMe disks on the Amsterdam server have reached the end of their usable lifespan and are showing signs of imminent failure. SMART diagnostics confirm that both disks have exceeded their lifecycle and are presenting critical warnings indicating imminent failure.
Due to this situation and considering the limited number of services hosted on this server, we have made the decision to fully decommission the Amsterdam server instead of performing hardware replacement.
Services on the Amsterdam server will not be renewed.
All services will be terminated at the end of their current billing period.
No extensions or renewals will be offered for this node.
✅ What you should do:
Back up all your data as soon as possible.
Migrate your services to a new server before the contract ends.
We are here to assist you during this process.
Contact us at [email protected] if you need help with migration or have any concerns.
We believe in being fully transparent. Below are the actual SMART reports obtained during our inspection of the Amsterdam server:
These results confirm that both NVMe drives have exceeded their expected endurance limits and are in a degraded state, posing a high risk of failure.
